Refund Policy

Effective Date: June 14, 2025

At Teamworks Community Health, we value your time and are committed to providing respectful, high-quality care. To support fairness and clarity in our scheduling and billing practices, we’ve established the following refund and cancellation policy:

Missed Appointments & Late Cancellations

We require at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice—or missed entirely—may be subject to a cancellation fee. This fee is non-refundable. Exceptions may be granted for emergencies at the discretion of the provider.

Prepaid Services

If you prepay for services, your payment is non-refundable once the service has been provided. For prepaid appointments canceled with appropriate notice (at least 24 hours in advance), a refund or account credit may be issued upon request.

Medication Management & Follow-Ups

Fees for medication management and follow-up care are not refundable once the appointment has occurred. If you are dissatisfied with a service, we encourage you to reach out so we can address your concerns with care and professionalism.

Insurance & Overpayments

If an overpayment or billing adjustment occurs (e.g., due to insurance processing), eligible refunds will be credited back to your original payment method or applied to your account balance.

Billing Questions or Concerns

For all refund or billing inquiries, please contact us directly:

Teamworks Community Health
1775 Parker Road Southeast, Suite C-210
Conyers, GA 30094
770-776-8280
admin@teamworksch.com